Free Shipping Policy

We want getting your chamomile tea to you to be simple and predictable. Here's exactly how shipping works on chamomiletea.co.in.

Free Shipping

We offer free shipping on all orders above ₹499 across India. Orders below this amount are charged a flat shipping fee of ₹50, calculated automatically at checkout.

Delivery Timelines

• Processing time: Orders are packed and dispatched within 1–2 business days of confirmation.
• Delivery time: Once shipped, orders typically arrive within 3–7 business days, depending on your location. Metro cities are generally on the faster end of this window; remote or non-serviceable pin codes may take slightly longer.

You'll receive a tracking link via SMS, email, or WhatsApp as soon as your order is shipped, so you can follow it the whole way.

Serviceable Locations

We currently ship to most pin codes across India through our courier partners. If your pin code isn't serviceable, you'll see this clearly at checkout before you place your order.

Cash on Delivery (COD)

COD is available on eligible orders and pin codes. A small COD handling fee of ₹40 may apply, shown clearly at checkout — never added silently after you've placed the order.

Shipping Delays

While we aim to meet the timelines above, delays can occasionally happen due to weather, courier disruptions, or regional restrictions beyond our control. If your order is running significantly late, reach out to us at care@chamomiletea.co.in or on WhatsApp at +91 7006911132 and we'll track it down for you.

Damaged or Missing Orders

If your package arrives damaged, or an item is missing, contact us within 48 hours of delivery with your order number and a photo of the package/product. We'll sort out a replacement or refund promptly — see our Returns & Guarantee policy for full details.

Questions About Your Order

For any shipping question, message us on WhatsApp at +91 7006911132 or email care@chamomiletea.co.in with your order number, and we'll get back to you as quickly as we can.