Terms of Service

Effective Date: August 11, 2026

Welcome to chamomiletea.co.in ("we," "us," "our"). By accessing or placing an order on this website, you agree to the terms below. Please read them before shopping with us.

1. About Us

chamomiletea.co.in is operated by Chamomile Tea Co., registered at Srinagar, Jammu & Kashmir, India - 190001. For any queries, reach us at care@chamomiletea.co.in or WhatsApp +91 7006911132.

2. Eligibility

You must be at least 18 years old, or have the involvement of a parent/guardian, to place an order on this website.

3. Products

We sell chamomile tea and related products as described on our website. We make every effort to display product information, pricing, and images accurately, but occasional errors may occur — if a listed price or description is materially incorrect, we'll notify you before processing the order.

4. Orders and Payment

Orders are confirmed once payment is successfully processed (or, for COD orders, once the order is placed and confirmed).

We accept payments via UPI, credit/debit cards, net banking, and Cash on Delivery where available, processed through our secure third-party payment gateway.

We reserve the right to cancel any order in cases of suspected fraud, pricing errors, or stock unavailability, with a full refund issued if payment was already made.

5. Shipping

Shipping timelines, charges, and serviceability are governed by our Free Shipping Policy, which forms part of these Terms.

6. Returns and Refunds

Returns, replacements, and refunds are governed by our Returns & Guarantee policy, which forms part of these Terms.

7. Intellectual Property

All content on this website — text, images, logos, and design — is the property of Chamomile Tea Co. unless otherwise stated, and may not be copied, reproduced, or used without written permission.

8. User Conduct

You agree not to misuse this website, including attempting unauthorized access to our systems, submitting false information, or using the site for any unlawful purpose.

9. Limitation of Liability

While we take care in sourcing, packing, and shipping our products, Chamomile Tea Co. is not liable for indirect or consequential damages arising from the use of our products, except as required under applicable Indian consumer protection law.

10. Health Disclaimer

Chamomile tea is sold as a food product, not a medicine. It is not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, breastfeeding, on medication, or have a known allergy to plants in the daisy family, consult a doctor before consuming.

11. Governing Law

These Terms are governed by the laws of India, with courts in Srinagar, Jammu & Kashmir having exclusive jurisdiction over any disputes.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

13. Contact

For any questions about these Terms, contact us at care@chamomiletea.co.in or WhatsApp +91 7006911132.